Contact Us

If you have specific questions and are unable to find the answers on our website, please contact one of the following departments:

The Toronto International Film Festival Group Box Office handles all public Ticket Pass, Ticket Package, Ticket, programme book and Festival merchandise sales. Please contact the Box Office at 416-968-FILM or toll-free at 1-877-968-FILM.

The Toronto International Film Festival Group (TIFFG) respects your privacy. We protect your personal information and adhere to all legislative requirements with respect to protecting privacy. The information you provide when contacting us with feedback or with an inquiry will be used to respond to you and/or to deliver services to you. If you wish to be removed from this or any other contacts at any time, or if you have any questions or concerns regarding our Corporate Privacy Policy, please feel free to contact us at: [email protected]

Customer Relations can address your queries about ticketing and merchandise.

Film Handling is responsible for receiving and shipping all Festival film prints and handles all print submission inquiries.

Visitor Services can answer any of your general questions about your plans to visit the Toronto International Film Festival and the city of Toronto.

Guest Relations facilitates hotel and travel for invited guests of the Festival.

Press Office  facilitates all Toronto International Film Festival publicity and press conferences and accredits journalists.

Industry Initiatives is a department created to support and accelerate the professional development of Canadian filmmaking talent.

Sales & Industry Office is committed to facilitating relationships between accredited buyers, sales agents and filmmakers with films in the Festival.

If you are an industry delegate wishing to register for the Festival, please visit the Industry website for the Toronto International Film Festival Group.

Sponsorship provides information on how your company can participate in marketing and promotional programmes through sponsorship and advertising.

Development provides information on how individuals can make a philanthropic donation in support of the Toronto International Film Festival Group.

For information on volunteering and the Volunteer Department, please visit our Volunteer page in the Get Involved section.

All other Festival inquiries, email us here.